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Frequently Asked Questions

What is a split air conditioner and how does it work?

Known as ductless air conditioning, a split air conditioner is composed of two separate units: acondensing unit (“condenser”) and an evaporative coil (“coil”). These two separate units are whatgives a split air conditioner its name. The condenser and coil are joined by a set of copper tubingknown as a line-set which transfers refrigerant from one unit to another. Ductless or split airconditioners are a great cooling option for homes or businesses without ductwork as theyoperate solely on electricity and have a very high SEER rating for the best efficiency. OrzechHeating & Cooling offers a variety of brands of these ductless air conditioners to suit your needs.

How long does a central air conditioner last?

Like any machine, air conditioners do not last forever. In our 30 years of being in the heating and cooling industry, we’ve learned that the average lifespan of central air is 20–25 years. An air conditioner may need to be replaced earlier if its capacity is not properly matched to the cooling load of the home. Oversized air conditioners can “short-cycle,” meaning they turn off and on rapidly, which causes excessive wear and tear on the compressor. As the most costly part of the AC system, a worn-out compressor often results in needing to replace the air conditioning unit to a more energy-efficient one. Remember: the older the unit, the less efficient it will be, and the more it will cost you in energy bills. A reputable, trusted installer like Orzech Heating & Cooling ensures you get a properly sized air conditioner for your home and provides you with the best warranty for your AC.

How big should my furnace be?

The size of furnace you need depends greatly on the size of your home, where you live, among several other important factors. The best way to properly determine your required furnace size is to have your local HVAC company perform a heat load calculation to determine which furnace is best for your home. Contact us today to get an estimate.

Do I need to replace my furnace?

With proper maintenance, the lifespan of an average standard-efficiency furnace is around 25–30 years. A high-efficiency furnace lasts for around 20–25 years. If your home is older, make sure to monitor your furnace’s performance. Some signs you may need your furnace replaced are delayed ignition, significant amounts of corrosion, little or no heat produced, odd smells (like sulfur or rotten eggs), or consistent pilot light failures. If you suspect you may need your furnace replaced, contact Orzech Heating & Cooling. We’ll assess whether or not we can and should repair your furnace or replace it with a new one.

How often should I change my furnace filter?

Depending on the type of furnace filter you purchase, filters last between one month to one year. Inspect your furnace filter monthly and check the type of filter you bought to ensure you’re replacing it when required.



7 Things to Consider When Choosing a Heating and Cooling Contractor



1. Reputation for quality and dependability

Reputable dealers will be able to provide names of satisfied customers in your neighborhood and provide pictures of the work that they have completed. They must also be licensed, insured and provide an ESA permit for the work that they are about to complete. They will always be able to provide all of this information prior to the commencement of the work.

2. Prompt, courteous and professional heating & air conditioning services

Reputable dealers always provide an extra measure of convenience with extended hours, emergency after hours service, financing packages and year-round maintenance programs.

3. Commitment to your satisfaction

Dealers with a solid reputation are committed to 100% customer satisfaction. They realize that actions speak louder than words. So instead of just talking about quality, they practice it through listening, learning and responding to your needs. They depend upon customer satisfaction to grow their business through customer referrals.

4. Price

The lowest price is not necessarily the best price. Make sure that you receive a detailed quote outlining exactly what you are purchasing. Off brand manufacturers may offer a lower quality product which will affect your enjoyment of your home for many years to come. Extras may not be listed and could be charged at install causing the price to rise. A reputable dealer will always give full disclosure and ensure that the quoted price is the final price. Remember, the lowest price usually brings the lowest service and corners that need to be cut to remain profitable.

5. Professionalism

Professional dealers will have their staff in full uniforms and all of their trucks will be fully decalled. These are the dealers that will be around for many more years to come. Dealers in unmarked vans are not trying to attract attention and trying to remain conspicuous.

6. Sub Contractors

Reputable dealers will not sub out the work to subcontractors, who are paid by the job. They employ full time workers who represent their company and will do the best work possible as their living depends upon quality work.

7. Associations and Memberships

A Furnace or Air Conditioner are one of the most important and costly investments for your home. Make sure that the contractor that you choose are members of;

If they are not members of professional associations, they may not be there for you when you require after sales service.